Skip to main content
All CollectionsSpecial Permit & Printed Pass
Resident with a vehicle in the shop, rental car and other situations for Special Passes
Resident with a vehicle in the shop, rental car and other situations for Special Passes

Help updating a Smart Decal or issuing a Special Pass when a resident has a car in the shop for repairs or a rental car.

Jennifer avatar
Written by Jennifer
Updated over 4 years ago

Question: A resident's car will be in the shop for repairs and they will be driving a rental car. How would I keep this rental car from being towed?


There are 2 options for this scenario:

  1. Issue a Printed Pass with time period the pass is valid for and the reason.

  2. Issue a guest parking Special Permit - select this option if the rental car should be parked in the designated Guest Parking area.

For help issuing a Special Permit or a Printed Pass click here:


If you have questions send us an email, give us a call (866.387.PARK, 866.387.7275) or chat with us.

Did this answer your question?